Accessibility statement
Last updated: 8 November 2026
Our commitment
Amare Hospice at Home wants everyone to be able to use this website, including people with disabilities, older people, and people who are unwell or using assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
How accessible this website is
We have designed the site to:
- work with a keyboard alone, with visible focus on every link and control;
- include a “skip to content” link on every page;
- use clear headings, descriptive link text and labelled form fields;
- keep text and interface colours at a contrast ratio of at least 4.5:1 for body text and 3:1 for large text and interface components;
- use a base text size of 18px, and allow text to be enlarged in the browser without losing content;
- respect the “reduce motion” setting on your device;
- display correctly on mobile phones, tablets and desktop screens.
Known limitations
- Donation checkout: the donation process is provided by JustGiving. Its accessibility is their responsibility, and we will share any issues we are told about with them.
- Third-party content: we do not control accessibility in external websites we link to.
Testing
On 8 November 2026 we ran automated accessibility checks on every page of this website, using the pa11y tool against the WCAG 2.0 Level AA criteria. The checks found problems with colour contrast on the home page, which we have fixed. The other pages passed with no issues found.
Automated checks cannot find every problem. We are completing manual testing with keyboard-only use and screen readers. We will update this statement when that testing is finished.
Feedback and contact
If you find a problem with this website, or need information in a different format such as large print, an audio recording or an easy-read document, please contact us:
- Email: info@amarehospiceathome.org.uk
- Post: Amare Hospice at Home, Wansbeck Workspace, Reception, Rotary Parkway, 23 Prospect Place, NE63 8QZ
We aim to reply within five working days, and to tell you when we expect to fix the problem.
Enforcement and complaints
If you are not satisfied with our response, please tell us, and we will review it. You may also contact the Equality Advisory and Support Service (EASS) about rights under the Equality Act 2010, at equalityadvisoryservice.com.
Preparation of this statement
This statement was prepared on 8 November 2026. We will review it at least once a year, and whenever we make significant changes to the site.